Is leadership exhibited in different areas such as technical expertise, teamwork , policies, directives, attitude, work ethic, reliability , knowledge, standards definition and adherence, staff development, documentation, decision-making, administrative responsibilities, and values?

Leadership  is a very broad category comprised of many different components. A true leader must be strong in all of the performance categories described in this chapter. How else can they set the example for others if they do not practice what they preach as the standard for excellence? IT employees need to see by example what is expected of them. They will admire the person who stands out as the best, fights for their rights and in their best interest, is fair to all co-workers, is a decent individual, has integrity, is pleasant to work with, pulls their fair share of the workload, is reliable, works for the betterment of the team, and continually strives for self-improvement. Leadership happens on many levels and is not solely a management category. IT organizations need leaders in technology, process improvement, project management, standards, security, communications, teamwork, positive attitude, and so forth. 

Answering the questions in each of these categories will provide the necessary information for an effective employee performance review and rating. See Figure 2.1 for a Sample Performance Appraisal Form that may be used in the appraisal process.